About
Us

Multiport is an Association of Independent Ship Agents working under strict standards of Professionalism, Quality and Integrity. These three key criteria are Multiport core principles and we are proud to be the largest and oldest network of independent ship agents in the world with over 40 years of operational excellence.

History

Founded in 1978 in Rotterdam, the Netherlands, Multiport covers today more than 122 countries and has presence over 1,800 ports being the largest and oldest network of independent ship agents in the world.

Multiport Membership is established on a Country Exclusivity basis, with one member per country. All Multiport Members are every year scrutinized by an independent organization on both business performance and financial stability, designating only the finest ship agency for each country. Global coverage with local expertise and personal relationship is the strength of Multiport and its members, handling over 130,000 port calls per year.

Founded to restore trust and confidence in the ship agency profession, Multiport as the world’s largest independent ship agency network, represents 10% of the worldwide agency business by port calls. Today, the Multiport network handles worldwide more than 1.500.000.000 cargoes, representing over 3,000 principals.

Multiport Corporate Profile

Vission and Mission statement

Multiport is committed to delivering first class, integrated services to the Shipping, Logistics, Marine and other related markets at the highest standards and operational excellence.

Since 1978, Multiport has existed to offer the best in agency service and management systems, without losing sight of its traditional strengths, local expertise, strong personal relationships, flexibility of approach and the peace of mind which owners and operators have from knowing that their interests are being fully cared for, in every way, everywhere and anytime. Being a Member of Multiport is a calling card, a guaranteed stamp of professionalism. Multiport is a global group representing only independent business partners who can demonstrate their integrity, quality and professionalism. Multiport is a not-for-profit organisation, that exists to raise the standards in the shipping agency world and to promote co-operation between Members providing a worldwide network of top quality Agents.

Vision

Multiport believes that ship agency is first and foremost a local business which relies on home grown expertise and is dedicated to providing excellence at local level together with excellence in maritime management. In addition Multiport is fully geared up to provide regional and global contracts with IT support. If required by a principal, Multiport can accept tenders for regional and global contracts.

Mission

As a leading worldwide service provider, Multiport is committed to building long-term relationships with clients, shipowners, charterers, staff and suppliers. Multiport promotes individual members through the strength of its reputation and image. As a not-for-profit organisation, our vision expresses our aspiration to raise the standards in the ship agency world.

Multiport Spirit

The ambition of Multiport, is to go beyond the shipping standards and to become the modernization engine of the maritime industry by offering a new innovative concept to the ship agency business, committed to accountability, honesty and transparency. With an extensive range of services tailored to your needs, all members can handle any type of vessel around the world. At the same time, Multiport Members operate in their countries with so-called Value Added Maritime and Logistic Services.

“Multiport members
are your partners in port,
anytime, any place”

Policies / Associations

Corporate Responsability

Multiport and its members, take initiative to contribute for a sustainable development of society and the earth through all our services carried out internationally, based on our Ethical Guiding Principles.

Multiport complies with all regional, national and international laws and standards with honesty, loyalty to our customers and responsibility. We believe that all our international members and staff interacting with our customers, should endeavour to build and preserve a solid relationship with our stakeholders through open and sincere communications. All our international members must comply with our CSR policy and act in accordance with it.