Code of Conduct & Ethics
Multiport Ship Agencies Network sets out the basis of the Association´s relationship with customers and its members, suppliers, staff and the law. The purpose is to implement our commitment to promote honest conduct and ethical business.
We have developed a Code of Conduct & Ethics (the “Code”). The purpose of this Code is to describe our standards of business ethics. It applies to Multiport Ship Agencies Network, its members and any other party acting on behalf of Multiport Ship Agencies Network (collectively referred to as the “Multiport”). This Code defines the basic requirements it expects its employees and suppliers to adhere to and addresses major concerns applicable to our business. Multiport Ship Agencies Network operating values and practices are performed with integrity and respect to achieve the highest standards of service from its employees and members across all levels. Each of us is responsible for upholding our mission, vision, values, policies and policy descriptions when representing Multiport and dealing with others inside and outside the Association. Violations of this Code will not be tolerated and may subject those responsible to disciplinary action. Allegations of infringement that are brought forward in an appropriate and responsible manner will be acted upon.
Code of Ethics
Our relationship with clients and suppliers is based on honesty, respect, justice and equity. Multiport maintains an extreme respect to our moral principles and always honour our commitments by striving to improve Multiport´s quality management system (QMS) to ensure effectiveness. By having the largest independent shipping agency in the world, our members, no matter what task is being carried out, in whatever location, ensure that all services are guided by Multiport´s Code of Ethics. Combining the commitment of our customers and our network of members, we are able to work together with a total confidence, understanding, and respect for local working practices through honesty, trust and mutual respect.
Anti-Corruption and Bribery Policy
Through its worldwide network of independent ship agents, multiport is dedicated to upholding the highest standards of integrity, quality and professionalism in delivering agency services to the shipping industry. Multiport exists to promote co-operation between member ship agents providing a worldwide network of top quality companies. All our agents collaborate to their mutual benefit and to raising standards of professionalism in the agency business by promoting individual members through the strength of its reputation and image.
Multiport has a zero-tolerance anti-bribery and corruption policy which applies to all our members globally. Multiport will not directly or indirectly engage in bribery or corruption in any form. Our zero-tolerance approach also means we are committed to the mitigation, deterrence and detection of bribery and corruption to ensure that all our agents always act professionally, fairly and with honesty.
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