Quality is an integral part of Multiport´s principles. They are essential for the achievement of our ambition to be recognized and trusted to offer our services. This requires all our independent members to be engaged and to understand their responsibility in our organization. These principles guide our actions for the fulfilment of our customer needs and requirements based on four pillars:
- Fostering a quality mind-set with the objective of developing, meeting or exceeding the expectations of our clients.
- Continuously challenging ourselves to improve the quality management system to guarantee our services by setting quantifiable ambitions and objectives.
- Encouraging participation and promotion of quality responsibilities amongst all members and employees and third parties.
- The timely implementation of the services in combination with the satisfaction of all demands of our clients.